FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Did you have stock?

Yes.

If Quantity of the order is very small,like 10- 50pcs per style per color ,could we accept it ?

Yes, we can do it ,if we have enough stock yarn for your order .

Can you offer sample?

Yes, we can .

How long will you get the samples from us ?

One work days for sample time

What’s is available courier service ?

They are UPS,FEDEX,DHL,TNT,EMS(Express Mail Service).

How to pay the cost of samples?

You can use Western Union , T/T, Paypal ….etc.

If the products isn't consistent with the website describing,how to solve it?

IF the products are defective or different with the describing words of the seller,don't worry,   we will accept customs' exchange ,return unconditionally.

We believe that our custom are not only satisfied with our products , but also content with our Service!

If we want our design can you do ?

Yes we accept OEM design , we will protcet customer design and any information .

What's file do you need if customized?

pdf file is ok, .ai file will be best.

WANT TO WORK WITH US?


WhatsApp Online Chat !